1. Information We Collect
When you use our services or contact us, we may collect:
- Contact Information: Name, phone number, email address
- Device Information: Phone model, IMEI number (for repair tracking only)
- Communication Data: Messages sent via our contact form or WhatsApp
- Website Usage: Pages visited, time spent, via Google Analytics
2. How We Use Your Information
We use your information to:
- Process and complete your repair orders
- Communicate with you about your repair status
- Improve our services and website experience
- Send you promotions (only with your consent)
3. Data Protection
We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. Your data is stored securely and access is restricted to authorized personnel only.
4. Cookies
Our website uses cookies to enhance your browsing experience and analyze traffic via Google Analytics. You can control cookie settings through our cookie consent banner or your browser settings.
5. Third-Party Services
We use Google Analytics for website analytics and WhatsApp for customer communication. These services have their own privacy policies governing data usage.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
7. Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: digitalrevivestore@gmail.com
- Phone: +212 638 038 932
- Address: COMPLEXE ARTISANAL, NR 56, Marrakesh 40040